Are you lonely and would you like to have an opportunity to talk? Or what about a listening and supportive ear over the phone?

Our befriending and welfare phone or video calls are there to do just that. To see how you are, to listen and provide emotional and practical support if you need it.

We are helping to break down social isolation for many people, providing you with a chance to talk with like-minded people in a supportive, safe and confidential online environment.

In addition to the help and support we offer, families can also be reassured that there is someone else keeping in touch with their loved ones.

What can I expect?

  • Confidentiality
  • A professional approach
  • Expert support (experienced staff)
  • Practical advice
  • A listening ear

How can I access this service?

If you are 19 - 65, Over 65, living in County Durham, Darlington, Hambleton, Richmondshire, you can access support or request more information by:
Telephone: 01325 283169 (Darlington) 07572 888084 (mobile) or 01609 780758 (Northallerton)

Session Fees

Free of charge - Please email or telephone us for further information.

Our clients say…

  • “When I was feeling isolated and down, it was very good to be able to see and hear someone, just to have someone to listen to me as well, was really helpful”
  • “I look forward to the weekly call, it's so nice just to have someone to listen and talk to”
  • “It really has helped me to feel less lonely – thank you”

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